Policies

Governance, ethics, QHSE, compliance, and responsible business conduct.

ENGIC operates with a commitment to quality, safety, environmental responsibility, ethical business conduct, trade compliance, confidentiality, and responsible project execution.

Established in Singapore in 2009, ENGIC operates through Trading, Services, and Manufacturing. Services include project management, engineering and design, procurement, maintenance, and workshop support; ENGIC's in-house Manufacturing division produces flanges and pipe fittings.

Our policies support how we work with clients, suppliers, manufacturers, distributors, subcontractors, inspection agencies, logistics providers, technical partners, investors, employees, and other stakeholders.

These policies are intended to guide responsible conduct, protect project integrity, support regulatory compliance, and maintain trust across ENGIC's business activities.

Effective: 23 September 2026
Last reviewed: 23 September 2026
Primary jurisdiction: Singapore

Policy areas

Fourteen policies.

01
Quality Policy
ENGIC is committed to delivering products and services that meet client requirements, project specifications, applicable standards, regulatory expectations, and agreed quality requirements.
02
Health, Safety & Environment Policy
ENGIC is committed to protecting people, assets, the environment, and project value through responsible HSE practices and continuous improvement.
03
Environmental Policy
ENGIC supports responsible environmental management, regulatory compliance, pollution prevention, resource efficiency, and environmental awareness across relevant operations.
04
Business Ethics Policy
ENGIC conducts business with integrity, fairness, transparency, accountability, and respect for applicable laws and professional standards.
05
Anti-Bribery & Anti-Corruption Policy
ENGIC does not tolerate bribery, corruption, facilitation payments, kickbacks, hidden commissions, false invoices, or improper inducements.
06
Trade Compliance Policy
ENGIC does not support transactions involving sanctioned, embargoed, restricted, prohibited, unlawful, or non-compliant jurisdictions, entities, vessels, end users, end uses, or diversion routes.
07
Human Rights Policy
ENGIC respects human rights and does not support forced labour, child labour, human trafficking, unlawful discrimination, abusive working conditions, or unethical labour practices.
08
Equal Rights & Non-Discrimination Policy
ENGIC supports fair treatment, equal respect, and non-discrimination across employment, business relationships, supplier engagement, partnerships, and project environments.
09
Anti-Harassment Policy
ENGIC does not tolerate harassment, bullying, intimidation, threats, abusive behaviour, coercion, or hostile conduct.
10
Anti-Retaliation Policy
ENGIC does not support retaliation against individuals who raise concerns in good faith or refuse to engage in unlawful or unethical conduct.
11
Confidentiality & Information Handling Policy
ENGIC handles client, supplier, partner, investor, project, technical, commercial, and operational information responsibly and confidentially.
12
Supplier & Partner Conduct Policy
ENGIC expects suppliers, manufacturers, distributors, subcontractors, logistics providers, and technical partners to act ethically, lawfully, transparently, and responsibly.
13
Documentation Integrity Policy
ENGIC requires accurate, complete, and responsible documentation across product supply, procurement, inspection, testing, shipping, certification, customs, and closeout.
14
Whistleblowing & Reporting Policy
ENGIC encourages responsible reporting of ethics, compliance, safety, documentation, confidentiality, supplier, or business conduct concerns and does not support retaliation.

Quality Policy

Delivering work that meets requirements and supports project confidence

ENGIC is committed to quality in every area of our business.

Our quality approach supports client satisfaction, technical conformity, process control, documentation discipline, supplier coordination, inspection readiness, and continual improvement.

ENGIC aims to ensure that products and services are delivered in accordance with applicable client requirements, project specifications, recognised standards, contractual obligations, and regulatory expectations.

Our quality commitments include

→Understanding client requirements clearly
→Reviewing relevant specifications and standards
→Supporting technically suitable product and service delivery
→Coordinating suppliers and manufacturers responsibly
→Managing documentation and certification requirements
→Supporting inspection and testing coordination
→Monitoring non-conformances and corrective actions
→Improving internal processes and delivery discipline
→Maintaining customer satisfaction and professional accountability
→Supporting continual improvement across our management systems

ENGIC is certified to ISO 9001, supporting our quality management framework.

Health, Safety & Environment Policy

Protecting people, assets, and the environment

ENGIC is committed to maintaining safe, responsible, and environmentally aware business practices.

We aim to prevent harm to people, protect assets, reduce environmental impact, and support safe project execution across our operations and project-related activities.

Our HSE approach applies to employees, contractors, suppliers, partners, project teams, and other stakeholders involved in ENGIC-supported work.

Our HSE commitments include

→Identifying hazards and managing risks
→Supporting safe work planning
→Encouraging incident prevention
→Complying with applicable HSE laws and requirements
→Promoting responsible environmental practices
→Supporting contractor and supplier HSE awareness
→Encouraging consultation, communication, and accountability
→Maintaining emergency preparedness where applicable
→Supporting continuous improvement in HSE performance

ENGIC is certified to ISO 14001, ISO 45001, and bizSAFE STAR, supporting our environmental, occupational health, and workplace safety commitments.

Environmental Policy

Responsible environmental management

ENGIC recognises that engineering, industrial supply, procurement, logistics, maintenance, and project activities can affect the environment.

We are committed to operating responsibly and supporting environmentally aware decision-making where applicable to our scope of work.

Our environmental commitments include

→Complying with applicable environmental laws and requirements
→Supporting pollution prevention where applicable
→Encouraging efficient use of resources
→Reducing unnecessary waste where practical
→Supporting responsible logistics and supply coordination
→Considering environmental requirements in project and procurement activities
→Coordinating environmental documentation where required
→Working with suppliers and partners that support responsible practices
→Improving environmental performance through our management systems

ENGIC's environmental management framework is supported by ISO 14001 certification.

Business Ethics Policy

Responsible conduct in every business relationship

ENGIC conducts business with integrity, fairness, accountability, and respect for applicable laws and professional standards.

We expect employees, suppliers, partners, contractors, agents, consultants, and other stakeholders acting with or on behalf of ENGIC to conduct themselves ethically and responsibly.

Our ethics commitments include

→Acting honestly and transparently
→Complying with applicable laws and regulations
→Avoiding bribery, corruption, fraud, and improper conduct
→Avoiding conflicts of interest or disclosing them where they arise
→Competing fairly and responsibly
→Protecting confidential information
→Respecting client, supplier, partner, and employee relationships
→Maintaining accurate records and documentation
→Reporting concerns through appropriate channels
→Supporting responsible decision-making in commercial and project activities

ENGIC does not support unethical conduct, misleading claims, improper payments, document falsification, or unlawful commercial arrangements.

Anti-Bribery & Anti-Corruption Policy

No improper payments, inducements, or hidden arrangements

ENGIC is committed to conducting business free from bribery and corruption.

We do not offer, request, accept, authorise, facilitate, or tolerate bribes, kickbacks, facilitation payments, improper gifts, hidden commissions, sham consulting fees, false invoices, or improper inducements.

This applies across all business activities, including procurement, supplier selection, inspection, certification, customs, logistics, project award, tendering, partnerships, investor discussions, and client engagement.

Prohibited conduct includes

→Bribes
→Kickbacks
→Facilitation payments
→Improper gifts or hospitality
→Undisclosed commissions
→False or inflated invoices
→Sham consultancy arrangements
→Payments to improperly win or retain business
→Payments to influence inspection, certification, customs, or approvals
→Improper use of intermediaries
→Undisclosed conflicts of interest
→Any arrangement intended to conceal improper benefit

ENGIC expects all counterparties to maintain ethical and transparent business conduct.

Trade Compliance Policy

Responsible global trade

ENGIC supports international business, but only where it can be conducted lawfully and responsibly.

Due to the nature of our products, industries, project environments, supply chains, and clients, trade compliance is essential.

ENGIC does not support transactions, supply routes, counterparties, end users, vessels, projects, or jurisdictions that are sanctioned, embargoed, restricted, prohibited, unlawful, or otherwise non-compliant under applicable trade, export-control, sanctions, anti-bribery, anti-corruption, anti-money-laundering, customs, or end-user compliance requirements.

Our trade compliance commitments include

→Sanctions and restricted-party awareness
→Export-control awareness
→End-user and end-use review where required
→Anti-diversion controls
→Customs and country-of-origin accuracy
→Documentation integrity
→Responsible payment and counterparty review
→No support for unlawful rerouting or concealed end users
→No support for false origin declarations
→No support for prohibited jurisdictions, vessels, entities, or projects

ENGIC may decline, suspend, or terminate engagements where compliance concerns arise. For more detail, refer to ENGIC's dedicated Trade Compliance page.

Human Rights Policy

Respect for people and responsible business conduct

ENGIC supports respect for human rights across our business activities and stakeholder relationships.

We do not support forced labour, child labour, human trafficking, unlawful discrimination, abusive working conditions, exploitation, or unethical labour practices.

Our human rights commitments include

→Respecting the dignity and rights of individuals
→Rejecting forced labour and human trafficking
→Rejecting child labour
→Supporting fair and lawful working conditions
→Opposing unlawful discrimination
→Expecting suppliers and partners to respect human rights
→Avoiding business relationships that knowingly support human rights abuse
→Encouraging responsible reporting of concerns

ENGIC expects its employees, suppliers, contractors, partners, and other stakeholders to act consistently with these principles.

Equal Rights & Non-Discrimination Policy

Fair treatment and equal respect

ENGIC is committed to fair treatment and equal respect in the workplace and across business relationships.

We do not support unlawful discrimination, unfair exclusion, or abusive conduct based on protected characteristics or personal background.

Our commitments include

→Treating people with fairness and respect
→Supporting equal opportunity in employment and business conduct
→Making decisions based on legitimate business and professional criteria
→Avoiding unlawful discrimination
→Encouraging respectful communication
→Maintaining professional conduct across client, supplier, partner, and internal relationships
→Addressing concerns through appropriate reporting channels

ENGIC expects employees, suppliers, contractors, partners, and stakeholders to support respectful and non-discriminatory conduct.

Anti-Harassment Policy

Professional and respectful conduct

ENGIC is committed to maintaining professional, respectful, and safe working and business environments.

We do not tolerate harassment, bullying, intimidation, threats, abusive behaviour, coercion, or hostile conduct.

This applies across offices, project environments, client meetings, supplier discussions, inspections, logistics coordination, business travel, digital communications, and any setting connected to ENGIC business.

Prohibited conduct may include

→Verbal harassment
→Physical intimidation
→Threatening behaviour
→Bullying
→Abusive communication
→Humiliation or coercion
→Hostile work conduct
→Retaliatory harassment
→Unwanted conduct that creates an unsafe or disrespectful environment

Concerns should be reported through appropriate ENGIC channels.

Anti-Retaliation Policy

Protection for good-faith reporting

ENGIC encourages responsible reporting of concerns.

We do not support retaliation against any person who raises a concern in good faith, participates in a review, refuses to engage in unlawful conduct, or reports suspected misconduct.

Retaliation may include

→Dismissal or demotion
→Threats or intimidation
→Harassment
→Reduced opportunities
→Unfair treatment
→Commercial pressure
→Exclusion from work or business discussions
→Negative action for raising a legitimate concern

ENGIC expects concerns to be handled seriously, fairly, and responsibly.

Confidentiality & Information Handling Policy

Responsible handling of sensitive information

ENGIC regularly handles sensitive information including RFQs, MTOs, drawings, datasheets, project specifications, client names, supplier information, commercial terms, investor information, compliance documents, technical records, and project references.

We use such information only for legitimate business purposes, including quotation, technical review, procurement, supplier coordination, project execution, inspection, documentation, logistics, partner review, investor review, and compliance assessment.

Our confidentiality commitments include

→Handling client and project information responsibly
→Protecting technical and commercial documents
→Restricting disclosure to authorised purposes
→Avoiding public disclosure without approval
→Respecting NDA obligations where applicable
→Protecting supplier, partner, investor, and employee information
→Maintaining responsible document control
→Avoiding unauthorised reuse of client or project materials

ENGIC does not publicly disclose client details, project references, technical packages, contract values, or confidential commercial information without appropriate authorisation.

Supplier & Partner Conduct Policy

Responsible conduct across the supply chain

ENGIC works with suppliers, manufacturers, distributors, mills, subcontractors, inspection agencies, logistics providers, and technical partners across international project environments.

We expect our partners and suppliers to operate with integrity, technical competence, documentation discipline, responsible trade compliance, and lawful business conduct.

ENGIC expects suppliers and partners to

→Provide accurate company and ownership information
→Provide accurate product and manufacturing information
→Comply with applicable laws and regulations
→Avoid sanctioned, embargoed, prohibited, or restricted transactions
→Avoid bribery, corruption, kickbacks, and improper payments
→Provide accurate certificates and documentation
→Avoid counterfeit or misrepresented products
→Respect confidentiality obligations
→Cooperate with reasonable compliance checks
→Support QHSE expectations where applicable
→Maintain traceability and documentation integrity
→Notify ENGIC of relevant compliance or delivery risks

ENGIC may reject, suspend, or terminate supplier or partner relationships where conduct does not meet expectations.

Documentation Integrity Policy

Accurate records are part of project trust

Documentation integrity is essential in engineering, procurement, industrial supply, and project environments.

ENGIC does not support falsified certificates, altered records, misleading test reports, false origin declarations, counterfeit documentation, manipulated inspection records, or inaccurate project documents.

Documentation integrity applies to

→Material Test Certificates
→Certificates of Conformity
→EN 10204 3.1 / 3.2 certificates
→Manufacturer data books
→Inspection and Test Plans
→NDE / NDT reports
→Hydrotest reports
→PMI reports
→Coating and lining reports
→Dimensional inspection reports
→Heat treatment records
→Traceability records
→Country-of-origin documents
→Packing lists
→Shipping documents
→Invoices
→Customs declarations
→Project-specific vendor documentation

ENGIC may reject documentation that appears inaccurate, incomplete, altered, inconsistent, or non-compliant.

Whistleblowing & Reporting Policy

Raising concerns responsibly

ENGIC encourages employees, contractors, clients, suppliers, partners, investors, and other stakeholders to raise concerns in good faith.

Concerns may involve

→Bribery or corruption
→Sanctions or trade compliance risk
→Export-control concerns
→False documentation
→Counterfeit products
→Safety concerns
→Harassment or discrimination
→Retaliation
→Conflicts of interest
→Confidentiality breaches
→Supplier misconduct
→Fraud or unethical conduct
→Improper payment requests
→Misleading commercial conduct

Reports should be made through the appropriate ENGIC reporting channel. ENGIC will review concerns responsibly and does not support retaliation against persons who raise concerns in good faith.

Reporting concerns

How to report a concern.

If you need to raise an ethics, compliance, trade, safety, documentation, confidentiality, supplier, or business conduct concern, contact ENGIC through the designated reporting route. A report should include, where possible:

ENGIC will review concerns based on available information, applicable obligations, internal procedures, and the nature of the concern.

Ethics reporting →

→Your name and contact details, unless anonymous reporting is permitted
→Company or organisation involved
→Description of the concern
→Relevant dates
→Relevant documents or evidence
→People or parties involved
→Whether there is immediate risk
→Whether confidentiality is required

Policy availability

Documents may be provided during client review.

Some policy documents may be available for qualified client, vendor registration, pre-qualification, tender, compliance, partner, supplier, or investor review processes. Documents may be provided subject to:

→Request relevance
→Confidentiality obligations
→Internal approval
→Client or project context
→Compliance review
→Applicable legal requirements

Effective and review status

These public policies were reviewed and republished with an effective date of 23 September 2026. They reflect ENGIC's current responsible-business positions and the Singapore legal framework relevant to the subjects addressed.

They do not replace specific contract terms, legal obligations, regulatory requirements, certification documents, client requirements, project procedures, employment policies, or formal compliance documentation.

ENGIC will review and update them when business operations, legal obligations, client expectations, or project environments materially change.

Request policy documents

Need policy documents for review?

Submit your pre-qualification, vendor registration, tender, compliance, partner, supplier, or investor document request. ENGIC can provide relevant policy information where appropriate, subject to request relevance, confidentiality obligations, internal approval, and applicable requirements.

Request Policy Documents →